How does Crowdfunding Work?
BackerKit Crowdfunding is an all-or-nothing collaborative funding platform. Creators share their project ideas and set a funding goal with a deadline. Backers pledge money to help make the project possible. If the project meets its goal by the deadline, pledges are charged and the creator moves forward. If it doesn’t, no one is charged. Backers often receive special rewards for their support, such as: Exclusive products Bonus rewards for backing related projects Discount pricing Behind-the-scenes updates Creative input opportunities
Last updated: June 01, 2026 12:12
What happens if I want to change my tier?
⭐️If you have an early bird tier and change it, you won’t be able to get it back. Same if you cancel your pledge. Early Bird Tiers are special and limited and just for the first 48 Hours of the campaign.
⭐️If another item opens up, or another tier is created, you can switch to that tier by editing your pledge.
⭐️If you want to keep your tier but get more of an item you pledged for, or get additional items that have been unlocked through the campaign you can do so by adding some of the “Add-On” items to your pledge, which won’t effect your pledge tier, and you can just pay for the additional items you’ve added on.
Last updated: July 07, 2026 13:43
When will my item ship?
We are crowdfunding the costs to produce a brand new creation that is not on the market! Therefor production times and shipping times will vary from a few months to sometimes even longer if there are issues in the factory, delays etc. For this campaign we already have the base prototypes for many of the items so we don’t anticipate it taking too long after we lock orders for things to go into production and hopefully get to us so we can start shipping.
Also please do keep in mind that as of now we are only a team of TWO people me and my husband and we will be shipping eveyrthing ourselves so please have patience with us.
Last updated: July 07, 2026 13:44
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.